![]() It must also be in the original packaging. To be eligible to return your item, it must be unused and in the same condition that you received it.If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.The unit must be returned back to the manufacturer within 30 days of purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at delivery please inspect the packaging of your item(s) when they arrive. I f you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to We will get in touch with the manufacturers on your behalf to process any claims. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. Once your order is placed with us you will receive a notification and confirmation email with all your order details. Please read through this order guide so you know what to expect once you place an order with us. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been processed. ![]() Our goal is to keep the ordering process as simple as possible. 12-month warranty on each Lithium-Ion battery purchased.Limited lifetime coverage on framework of the scooter.24-month warranty on electrical components.Hone圜omb 6" Solid Front Tires / Hone圜omb 7"Solid Rear Tires Scooter Splits Into Smaller Pieces For Even Lighter Lifting. ![]()
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